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FAQs

What’re the age limits?

Age limits vary by event. Check the event page for more information. 18+ and 21+ events have strict age limits. For 16+ events, younger teens are welcome if they are accompanied by a parent or legal guardian.

Do I need to print my ticket?

All tickets must be printed clearly in order to be scanned upon entry. Our scanners will only be able to read a ticket on a phone if the screen is uncracked and the brightness is turned all the way up. Printing your tickets is recommended and guarantees the fastest entry.

What if my ticket doesn’t have my name on it?

The ticket name does not need to match ID as long as ticket is printed and scannable. You will only need to present an ID for your ticket if it is not printed and you need to pick it up at will call. We also accept Passbook tickets (when applicable) with the screen brightness on high.

Will tickets be available at the door?

Tickets are generally available at the door for events. The door price is always higher than the pre-sale price and is subject to available capacity. If it says SOLD OUT online, there will not be any tickets available at the door.

What time do doors open? When should I get there?

Doors and show times vary by event. Typically for club shows (Stereo, Effex, The Stage, etc), doors and show begin at 9P with the headliners taking stage around midnight. Early arrival is highly recommended for all events.

What can I bring?

Here’s what you CANNOT bring into our events:
Laser pens / pointers
Professional cameras (SLR or detachable lenses)
Video or audio recording equipment including Go Pros
Jewelry with spikes or studs
Knives, firearms, or weapons of any kind
Outside food, beverage, and alcohol
Narcotics
Drug paraphernalia
*This list is subject to change at any time and varies per event. Management reserves all rights.

Anything else I need to know?

All ticket sales are final. Please note that management reserves the right, without the refund of any portion of the ticket purchase price, to refuse admission to or eject any person whose conduct is deemed by management to be disorderly, who uses vulgar or abusive language, or who fails to comply with these or other management rules. Patrons who are clearly intoxicated or under the influence of drugs will not be admitted.